Food & Beverage Training Services

Training Services
MAP Business Solutions offers comprehensive training programs for Food & Beverage managers and service professionals ensuring your key personnel are at the top of their game.  These training programs can be conducted one of three ways:

          • Facilitated by a certified MAP Trainer
          • MAP certifies your in-house trainer to deliver the program
          • Individual workbooks supported by DVD

Management Training

Training Programs for the Management Level:
This back-to-basics workshop provides food and beverage managers with the necessary tools to plan, manage, and analyze their operations effectively. The principles of knowing your guest, product and business are addressed and reinforced. Participants are challenged to embrace their operational difficulties, apply the strategies learned and to make a commitment to professional excellence.


Training of Hourly Staff

Our training services are not limited to the management level. Restaurant openings and/or re-openings are ideal times to enlist MAP Business Solutions to improve the level of service with your front line staff. Clear expectations and how to achieve the high service levels required in today's market, as well as a comprehensive understanding of the products sold are key components to the hourly's and the restaurant's success!


Customized Programs

Customized Training

Below are topics developed for the hourly staff members.  They are listed in order of how most clients set up their training programs but can be put delivered in any order that suits your needs:

  • Introduction
  • Knowing your Client
  • Following the Steps of Service
  • Service Standards
  • Floor Manners and Station Presence
  • Menu Knowledge
  • Beverage Service